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A Capability Perspective on Relationship Ending and its Impact on Product Innovation Success and Firm Performance

机译:关系结束能力透视及其对产品创新成功与企业绩效的影响

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摘要

How to manage in business relationships due to resource-dependence issues has become one of the most important research topics in management and strategy research. Such business relationships with customers and suppliers are pivotal for the success of collaborative innovation activities and ultimately firm performance. However, business relationship management is most often researched with regard to organizational capabilities in the context of the development of already existing relationships, or the instigation of new ones. Ending business relationships as a managerial activity with strategic importance, and the underlying organizational capabilities enabling such relationship terminations, have not been at the core of research in this area. In order to affect product innovation activities positively, a company must be able to effectively re-use the resources, which have been freed by ending business relationships. Thus, our article focuses on relationship ending capabilities and their impact on product innovation success, as well as overall firm performance. This is carried out empirically in the context of a sample of supplier companies to the Iranian automotive industry. We support our findings by outlining that relationship ending capabilities make available resources, which were previously used in a suboptimal manner, and which can subsequently be used to instigate new or strengthen existing collaborative business relationships with positive effects for innovativeness. We furthermore show that the impact of relationship ending capabilities is amplified by the organizational culture, specifically the attitudes within the focal company regarding acceptance of relationship terminations.
机译:由于资源依赖问题,如何在业务关系中进行管理已成为管理和策略研究中最重要的研究主题之一。与客户和供应商的这种业务关系对于协作创新活动的成功以及最终的公司业绩至关重要。但是,在建立现有关系或促使新关系发展的背景下,最经常研究组织关系方面的业务关系管理。终止业务关系作为具有战略重要性的管理活动,以及使这种关系终止的潜在组织能力,并不是该领域研究的核心。为了积极地影响产品创新活动,公司必须能够有效地重新利用通过终止业务关系而释放的资源。因此,本文重点关注关系终止能力及其对产品创新成功以及整个公司绩效的影响。这是根据伊朗汽车行业的一些供应商公司的经验进行的。我们通过概述关系终止功能来提供可用的资源,以支持我们的发现,这些资源以前以次优的方式使用,随后可以用于建立新的关系或加强现有的合作业务关系,从而对创新产生积极影响。我们进一步表明,关系终止能力的影响会被组织文化放大,特别是焦点公司内部对于接受关系终止的态度。

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